I received an email from the Lisle Wags that someone who preordered 200 Stayfree did not pick up the entire order – 5 or 6 cases remain. Now Wags is stuck with it.
Lisle is upset and I don’t blame them. Any order you place must be picked up in its entirety (unless it’s something like Splenda or MotrinPM, where there’s lots of eager buyers) or the stores will not let you place future orders. That has always been the special order rule whether at Wags or Jewel. If you have to cancel, give the store enough lead time to cancel the warehouse order; otherwise, again, you have to take it.
End of PSA.
Wow. They deserve a curb stomp. I didn’t pick up my 16 sad splenda…because they never came…boohoohoo.
And there would have been line for it anyway… sigh
What is the stayfree deal? Maybe we can help them out??
Stayfree is $2.99 with $3 RR. There is a $1/1 in the 3/27 rp, so a buck MM. This is a good deal to stock up on if you like and use this product.
damn! Wish I didn’t live like a frickin’ 1.5 hrs. away or I”d be there lickety split to get some of the stayfree…I LOVE that brand!
Come on now…if this is something you LOVE, then you do the drive and get enough for a couple of years…Remember our motto: if it’s free or a MM (it won’t expire, you will always need it and no design change) it’s for me!
unfortunately I have NOWHERE near the number of Q’s to make it worth my drive otherwise I’d be all over it…anyone have some to give me? 🙂
Does the RR and sale end today?
Yes, it does. Anyone wanting extra Stayfree coupons dropped off at the Lisle Wags, let me know and they’re yours. I have 14 left.
Wow! Went there today thanks to your post. They are so nice…wish they are near me.
So sorry to hear what happened!!! I would gladly try to pick up extra items for our favorite places if they give a shout out. Hopefully there will be another promotion and we can take the Stayfree out of their stock room! I’m absolutely stunned someone would fail to pick up an order when they’re kind enough to help us out!!! I’m close to all three of our favorite places, and each place has been awesome!!! Thanks for your networking, Goddess!
As near as I can make out, a guy placed an order for 200 Stayfree, but when he came to pick them up, he only took about 160. Now you can say that 40 isn’t that large an amount for a Walgreens, but when you consider that this is in addition to the large amount they had already stocked for this sale, it’s far more than they can comfortably accommodate. So, he’s pretty much burned his bridges with Lisle (and I would assume Wheaton and Montgomery); my only concern was how it would reflect on our relationship with these stores.
And just so you know, Lisle has been very vocal in singing your praises, people. You’ve been agreeable, patient and courteous, so this one bad apple won’t queer our relationship with Walgreens.
What is wrong with people? Do they have any idea how hard it is to get a store to accommodate us like “our” Wags has. This really makes me mad. If the person who did this is reading this….GET YOUR ACT TOGETHER AND DON’T F#CK IT UP FOR THE REST OF US!!!!! Geesh.
How do you build a relationship like this with the stores to take special orders? I cant seem to get any store near me to cough up the special orders!! Maybe they know that there is alot of couponers in the area so they do not want to have us all bombard them with special orders but I also talked with one of my favorite wags employees and he says that some stores like the wheaton store is a “Level 1 store which makes them special” therefore able to take special orders because their focus is “high customer service”, is this true for wags to have level stores that focus on certain aspects of the business?
Sorry if I seem to be off topic but my point to asking these questions is that if a store is able to take special orders, they should be able to start a waiting list or even call other stores and see if they can share the stock or inform their customers if there is a need to clear a unclaimed special order. If wags is a nation wide store, wouldn’t it benefit every store in the area if they help each other to stay in good business or are they competing? If I went to my store and they told me “no we do not have the product but I know Lisle does and they will give you as many as you need” I would appreciate my store for that!!
focus is “high customer service” would mean that the rest of ’em don’t give a crap? Sorry, but we started with Wheaton, added Lisle and now Montgomery. Are they all Level 1 stores? Odds are against it. If you went into the Wheaton store and they were out of stock on an item (like the MotrinPM or Splenda), they would not only call the stores that show product on the computer, but would ask how many were left, would the store be willing to sell them all to one person using coupons and would they hold them for the person. And yes, I know this for a fact because I know people who ran for those deals.
The sad truth is that you can’t force store managers to WANT to increase their business. It’s been this way for them for years and they don’t want to make more work. Me? Hell, just look at how much pent-up demand Steve unleashed with couponers (hey, don’t get dirty on me here). Treat customers like they are valuable, actively work for their business and you will blow your competition out of the water. and he has…