Readers chime in: clueless cs stories

Here’s a fun suggestion for a post that you can all relate to, ’cause The Goddess knows you have issues stories…  A Clueless Cashier/Customer Service feature.  And before I go, I want to say that the vast majority of cs people and cashiers get it right 99% of the time…but that remaining 1%?  Got this doozy from a reader today:

I was at one of the major grocery chains today returning something.  I was told that the receipt was expired (past 90 days of the purchase) so they couldn’t give me a refund or even a merchandise credit.  I took the receipt back and said “I don’t have the receipt and I want to return this.”  The CS person shrugged and promptly gave me a merchandise credit.

Posted in bits from readers

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