What a difference a global pandemic makes, when it comes to how satisfied shoppers are with their favorite grocery stores.

Each year, the Retail Feedback Group releases a survey gauging how people feel about their grocery shopping experiences – what they like, what they think could be better, and what methods they use to save money. It’s a good way to measure how grocery stores are doing year over year, and how our shopping habits are changing.

And then the coronavirus came along – and changed everything.  Here’s the entire Coupons in the News article.