Deal-seeking shoppers know they can go to Dollar Tree to get odds and ends for just a buck apiece. They go to Dollar General to get everyday needs at low prices. And they go to Family Dollar to… get depressed about how disheveled and disorganized it is?
Family Dollar management is acknowledging that many of its stores have become less than appealing, with unclean aisles, unstocked shelves, unattractive product assortment and unmotivated employees. So it’s promising to pick up the pace of some much-needed makeovers to help turn things around and bring disaffected shoppers back.