Just returned from that black hole of intelligence, aka Walmart. You have to understand that I don’t have a long-term relationship with Walmart; I don’t equate various life stages with shopping trips. In short, I’m not a WM diehard. But if they’re taking RRs and giving me cash back, well, then, they’re my new BF.
Since I’ve gotten a number of emails asking about local WMs accepting coupons, cats and RRs, I decided to print out a copy of the new coupon policy and head over to the Glen Ellyn store on Rte 53. I think the last time I was there was to pick up the free Gain dish soap – it’s been a while…
Stopped first at the customer service counter to make certain that 1) they had knowledge of the new policy and 2) there would be no problems with using RRs. CS guy has never seen/heard the new policy, it’s not posted anywhere, but since it’s corporate, he’s fine with it; calls over another young man (who must be acting in some sort of mgr capacity) to also approve it. Other guy has no problems with it or the RRs. It’s looking promising.
Nothing in stock at a price I’d ever want to pay. Purex Complete 3-in-1 for $5.47? i think not. Found three things – and then DH dropped a couple of oil filters into the cart – so headed over to check out. Five items, 3 coupons and then I handed over a $5 RR. Cashier calls over the same mgr guy from earlier encounter at CS … No we can’t take these. You have to use them at Walgreens. So somehow the RRs he saw a few minutes earlier have now traveled from the approved side to the RUnutz? part of the WM equation. Told them to cancel the transaction and give me back my coupons and, no, I didn’t want anything except the mgr’s head on a stick. (well, that last part I was only thinking, real hard thoughts, though).
cause you cain’t fix stupid…
I have never had any luck using any sort of coupon at that store. Never. Glad I’m not the only one and sorry to know they still can’t catch up to the rest of the world and the use of coupons. Oh well.
There is actually more to the story. When I asked CS guy why they didn’t have any info on the new coupon policy he said that it takes time to get new information. I told him it had been released over a week earlier and he replied that the larger stores get the information first. so apparently wm has a tiered email system…
Tiered email system and an inability to look it up on any number of blogs, and/or their own site. As my dad always says…you need to be smarter than the tool. Clearly no one there is smarter than the internet!
I tried this too, with no luck. I do believe they will catch on, the question is really when… like which decade. The cashiers/cs at my wm barely understand, or even speak English. She informed me, no less than four times, as I tried to explain the policy, in my hand… This is ‘Walmart,’ not Walgreens. No shit sweetie. An answer all in itself!